What’s included in your stay — and what costs extra
Room rates at Sofitel Chicago Magnificent Mile include your room, the Sofitel Bed system, a Nespresso coffee machine, complimentary high-speed in-room and public-area Wi‑Fi, and 24‑hour access to the Sofitel Fitness Center. Expect extra charges for the mandatory nightly Urban Experience fee, parking, in‑room spa treatments, restaurant meals and drinks, and some pet or event services.
In this guide
What’s included in every room
All rooms and suites include the Sofitel Bed sleeping system, a Nespresso coffee machine, complimentary high‑speed Wi‑Fi in-room and in public areas, and standard toiletries. Specific room names at the property include Superior Room, Classic Room, Luxury Room, Junior Suite, Magnifique Suite, Prestige Suite, Signature Suite, and Presidential Suite.
Guests also have complimentary 24‑hour access to the Sofitel Fitness Center during their stay, and standard housekeeping is included unless you request otherwise at check‑in.
- Complimentary high‑speed in‑room and public Wi‑Fi
- Sofitel Bed sleeping system
- Nespresso coffee machine in every room
- 24‑hour access to the Sofitel Fitness Center
Mandatory fees and nightly charges (what costs extra)
A mandatory 'Urban Experience' nightly fee is charged in addition to the room rate; it covers premium Wi‑Fi, boxed water, lobby tea and coffee, local/domestic calls, and package handling. The local tourism district adds an additional percentage charge to room revenue (a Chicago tourism district charge).
Parking is not included in room rates: the hotel offers 24‑hour valet and self‑parking for an additional fee. Airport transfers, car service, and some concierge services (when arranged through third parties) are extra as well.
- Mandatory Urban Experience fee (nightly, added to room rate)
- Chicago tourism district charge (percentage of room revenue)
- Valet/self‑parking (fee applies)
- Airport transfers / car service (additional, availability and cost vary)
| Service | Included? |
|---|---|
| Urban Experience fee | No — mandatory nightly charge (added to bill) |
| Valet/self parking | No — available for a fee |
| Airport shuttle / car service | No — available for a fee or third‑party booking |
Dining, room service and Le Bar/CDA
Sofitel Chicago Magnificent Mile is not an all‑inclusive property; meals and drinks are charged separately. The hotel’s main dining outlets are CDA (breakfast and lunch) and Le Bar (cocktails, shareable plates, evening dining), plus a seasonal La Terrace for outdoor seating.
In‑room dining is available daily from early morning through late evening for an extra charge; CDA and Le Bar accept reservations through Tock.
- CDA — breakfast & lunch: Mon–Fri 6:30 AM–2:00 PM; Sat–Sun 7:00 AM–2:30 PM
- Le Bar — drinks & small plates: Sun–Thu 4:00 PM–11:00 PM; Fri–Sat 4:00 PM–12:00 AM
- In‑room dining: available daily from 6:30 AM to 11:00 PM (additional charges apply)
Fitness, spa and wellness — what’s complimentary and what’s extra
Complimentary 24‑hour access to the Sofitel Fitness Center is included for all guests; the fitness center contains cardio machines with personal televisions, TechnoGym strength equipment, free weights, and fresh fruit and water.
There is no separate on‑site spa facility. The hotel offers in‑room spa services (massages, facials, mani/pedi) performed in guest rooms through a partner provider — these treatments are additional and booked/paid separately.
- Fitness Center — complimentary 24/7 access (cardio, TechnoGym, free weights)
- No on‑site spa facility (in‑room spa services available for a fee)
- In‑room spa provided via Windy City Massage partnership (additional cost)
Pets, accessibility and family policies
Sofitel Chicago Magnificent Mile is family‑friendly and welcomes children of all ages; the primary guest checking in must be at least 21. Children 12 and older are charged at the adult rate.
The hotel is pet‑friendly for dogs (up to two per room). Pet fees and weight limits vary by booking source; service animals are exempt. Pets cannot be left unattended in guest rooms and must be requested in advance.
- Children: all ages welcome; primary guest must be 21+; children 12+ charged as adults
- Pets: up to two dogs per room; fees and weight limits vary by source; pets cannot be left alone
- Accessibility: property provides accessible routes, braille/raised signage, elevators with 41" door width; some limitations may exist
Meetings, weddings and event extras
Event spaces include the 4,592‑square‑foot Grand Ballroom (capacity for 200–260 seated weddings), the Cigale Private Room, and multiple meeting rooms across two floors. Event catering, room rental, and audiovisual services are additional costs and typically quoted per event.
If you’re booking a wedding or conference, expect separate charges for catering packages, event staffing, audio/visual equipment, room blocks, and any ceremony décor or speciality services; a dedicated wedding/event specialist assists with planning and cost estimates.
- Grand Ballroom — 4,592 sq ft; seating capacity ~200–260 (weddings); up to 400 standing
- Cigale Private Room — smaller private events (capacities vary)
- Event catering, AV, and room rental — extra and quoted per event
Location extras and nearby costs
The hotel’s Gold Coast location at 20 East Chestnut Street places you steps from Michigan Avenue, Oak Street Beach, the Museum of Contemporary Art and the 360 Chicago Observation Deck. Local transport, attraction tickets, and tours arranged through concierge may carry separate fees.
Oak Street Beach is about a 10‑minute walk; there is no hotel pool. If you plan to visit museums or observation decks, expect to buy tickets separately — the hotel can help with tours and ticket assistance for an additional charge when applicable.
- Address: 20 E Chestnut St, Chicago, IL 60611
- Oak Street Beach — roughly a 10‑minute walk (no hotel pool)
- Concierge assistance for tours and tickets — may involve additional charges
